Privacy Policy
Effective Date: October 1, 2026
Last Updated: October 1, 2026
www.Domiciledesigns.net ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://domiciledesigns.net or interact with our communication channels, including email and text messaging (SMS).
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or opt into our communication services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site and through our services includes:
Personal Data
Personally identifiable information that you voluntarily provide to us when you fill out a contact form, request a quote, schedule a service, subscribe to a newsletter, create an account, or make a purchase, such as:
- Name
- Email address
- Phone number (including mobile phone numbers for SMS communications)
- Billing and shipping address
- Payment information (processed securely through third-party payment processors)
- Service history and appointment details
Mobile / SMS Information
When you opt in to receive text messages from us, we collect your phone number and any messaging interaction history, options selected, or replies you send to us.
Derivative Data / Automatically Collected Data
Information our servers automatically collect when you access or use the Site, such as:
- IP address
- Browser type and operating system
- Access times and pages viewed
- Referring website addresses
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Operate, maintain, and improve our website and services.
- Respond to customer service requests, comments, quote requests, or inquiry forms.
- Process transactions, issue estimates/invoices, and send order confirmations.
- Send service-related text messages (SMS), including appointment reminders, dispatch notifications, job updates, invoices, and customer support communications.
- Send administrative communications, such as updates, security alerts, or technical notices.
- Send promotional communications or newsletters (only where permitted and with explicit opt-in; you may opt out at any time).
- Monitor and analyze usage trends to enhance user experience.
3. Text Messaging (SMS) Terms & Disclosures
When you provide us with your phone number and opt in to receive text messages from us, the following terms apply:
- Types of Messages: Text messages sent from DomicileDesigns may include appointment scheduling and reminders, estimate and invoice updates, project status alerts, and customer service inquiries.
- Message Frequency: Message frequency varies depending on your interactions with us and your active projects or quotes.
- Message & Data Rates: Message and data rates may apply according to your mobile carrier plan.
- How to Opt-Out: You can stop receiving text messages at any time by replying STOP to any text message you receive from us. After sending STOP, you may receive a single confirmation text confirming your opt-out status.
- Customer Support: For help or questions regarding SMS communications, reply HELP to any message or contact us at benjamin@domiciledesigns.net.
4. How We Share Your Information & Non-Sharing Disclosures
We do not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain limited situations:
- Third-Party Service Providers: We may share your information with trusted vendors who perform services on our behalf, such as website hosting, payment processing, service scheduling platforms (e.g., Jobber), email delivery, and analytics.
- Strict Non-Sharing Policy for SMS Data: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will NOT be shared or sold to any third parties or affiliates for their own marketing purposes.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies through your browser settings, though this may affect the availability and functionality of the Site.
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: The right to request copies of your personal data.
- Correction: The right to request that we correct any inaccurate or incomplete information.
- Deletion: The right to request that we delete your personal data under certain conditions.
- Opt-Out: The right to unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails, or opt out of SMS messages by replying STOP to any text.
To exercise any of these rights, please contact us using the information provided below.
8. Third-Party Websites
The Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our Site is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can remove it.
10. Changes to This Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date at the top of this policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our communication practices, please contact us at:
DomicileDesigns
Website: www.domiciledesigns.net
Email: benjamin@domiciledesigns.net
